Return & Refund Policy
At Rust Regal, we offer a unique customization SERVICE. This cost encompasses a sourcing fee for the specified item in your order.
By making a purchase, you agree to our terms and conditions and our Privacy Policy.
Please note that we do not offer refunds or exchanges as all sales are made to order and are therefore final. For expedited shipping inquiries, please contact us at info@rustregal.com.
By accepting these terms & conditions and placing an order, you enter into a binding agreement with us. Upon processing your order, we will send an email notification with your tracking information. Please be aware that we reserve the right to not confirm your order in the event of unverifiable information or incorrect stock levels at the time of your order.
Rust Regal is not responsible for customs, taxes, and duties. If you decline receipt of your package, any additional shipping, taxes, duties, and/or custom charges for return shipment will be your responsibility. As many of our items are vintage, some pieces may show various degrees of wear and distress.
Rust Regal cannot be held responsible for lost shipments or stolen packages. Claims for these issues must be directed to the appropriate carrier by the customer. We are also not responsible for any import duties or taxes that may apply, or any resulting delays. For further information, we recommend contacting your local postal service or customs office.